Recycling FAQs

Recycling FAQs

WHAT IS THE IRON RECYCLING SERVICE?

We’re proud to pioneer the industry’s first Iron Recycling Service. This service gives you the opportunity to recycle your old Straightening Irons with us - regardless of their brand or place of purchase. Find out more on recycling your Straightening Iron.

WHAT STRAIGHTENING IRON BRANDS CAN I RECYCLE?

We’ll recycle all Straightening Irons from any brand, regardless of where they were purchased. It’s our goal to save 1.5m Irons from going to landfill in the next 3 years, so send your old Straightening Irons to hair heaven.

WHO CAN USE THIS SERVICE?

Our Iron Recycling Service is available to all South African residents aged 18 and over. We do not offer this service to any firm, company or partnership. Please visit our Terms and Conditions for more information.

CAN I FOLLOW THE STATUS OF MY IRON RECYCLING SERVICE RETURN?

Should you opt to courier your straightening iron to us, you can track your parcel until it reaches the drop off point. Once your straightening iron has arrived at our premises or the Recycling Centre, due to the quantity and volume of irons received, we are unable to provide you with the recycling status on your individual item.

HOW ARE MY STRAIGHTENING IRONS RECYCLED?

Once your Straightening Irons have been received at the Recycling Centre, they will either be ethically recycled, or their parts will be re-used/re-purposed. If your old Iron has reached End of Life (EOL), our waste management partners will collect and recycle this product to save it from going to landfill.

DO I HAVE TO PAY TO RECYCLE MY OLD STRAIGHTENING IRONS?

No! Our Iron Recycling Service is completely FREE of charge. The only cost to you would be a courier fee to the drop off point, should you be unable to deliver it yourself. After that, we’ll take care of the rest.

WHAT PRODUCTS CAN I RECYCLE WITH YOU?

Currently, the Iron Recycling Service is designed for Straightening Irons only. It’s extremely important to us to ensure all Styling Tools can be recycled as part of our Recycling Service, and we’re working hard to offer this Service to all Styling Tools as soon as possible, so watch this space!

HOW DO I RECYCLE MY STRAIGHTENING IRONS?

It couldn’t be easier! Visit our Recycling Page to find the drop off point and delivery address in your region. Then simply package up your Straightening Irons and send them via courier OR drop them off at the drop off point yourself. We’ll take care of the rest.

GOT A QUESTION? JUST GET IN TOUCH

We are here to help you! Just pick up the phone to talk to a qualified member of our team

Call Us On...

South Africa 0860 104 109

Email Address info@cloudninehair.co.za

Postal Address Modern Hair & Beauty 65 Bofors Circle, Epping 2, 7460

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